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Delivery & Returns

6 articles

What are your delivery options? How do I track my order? How do I return my items?

Articles

Orders & Delivery

Orders less than £30 will be charged £2.95. Orders will be delivered within 3-5 working days (5-7 working days for personalised products), excluding weekends and bank holidays. Excludes Channel Islands & N. Ireland. Available shipping methods and est

What countries do you delivery to?

We currently only ship to the UK. We have temporarily suspended accepting orders for EU and international delivery due to issues arising from Brexit. We are working hard to reinstate international shipping as soon as possible. Please contact us if yo

Does my order need to be signed for or will it fit through my letterbox?

Our couriers will be in touch if you wish to leave your order in a safe place or with a neighbour!

How do I return items?

We will happily offer an exchange or refund within 14 days of you receiving your order. This includes all orders placed during our sale. Once you have notified us of your intention to make a return you then have 14 days to return the item(s) to us. S

How long will my refund take?

Please allow up to 5 working days for your return to be received and processed. You will receive a confirmation email of your refund once your return has been processed. All refunds will be issued back to the same payment method from which the transa

What do I do if I have a faulty item?

Firstly, we are sorry that you may have received a faulty item. If you believe that your item is faulty please send a clear image of the item with an explanation of the fault, plus proof of purchase, via our contact us page for review within 28 days