Delivery & Returns
What are your delivery options? How do I track my order? How do I return my items?
What are your delivery options? How do I track my order? How do I return my items?
What do I do if I have made a mistake on my order? What payment methods do you accept?
How can I personalise Katie Loxton items? Are your products leather?
How do I add a personalised gold foil bow? Can I send a gift message?
What do I do if I haven’t received my order confirmation email or forgot my password?
Have a question? We'd love to hear from you!