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Katie Loxton

<p id="isPasted" style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(102, 102, 102); font-family: quasimoda, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.14px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">All of our embroidery is completed in the UK, carefully processed by hand and delivered within 6-8 working days. A delivery estimate will be provided to you at the checkout. Please note, due to the bespoke nature of these products, they cannot be returned unless faulty.<p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(102, 102, 102); font-family: quasimoda, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.14px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

All of our embroidery is completed in the UK, carefully processed by hand and delivered within 6-8 working days. A delivery estimate will be provided to you at the checkout. Please note, due to the bespoke nature of these products, they cannot be ret

What is the delivery time for embroidered products?

Products & Personalisation

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Delivery options

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How do I return items?

What countries do you deliver to?

How long will my refund take?

What do I do if I have a faulty item?

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Can I track the status of my order?

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What if I've received an incorrect or damaged product?

Delivery & Returns

Can I personalise Katie Loxton items?

Where can I find product sizing?

Are your products leather?

Do you restock sold out items?

How much does embroidery cost?

How many colour threads do you have?

Can I select numbers and symbols on my embroidery?

Can I return my embroidered bag?

What do I do if I have stained the embroidery on my product?

There is some bruising / indentation around the embroidery on my product, will this fade?

What is the letter height of embroidery?

Gift bags and personalised gold foil bows

How do I add more bow bags to my order?

How do I add a gift message to my order?

How do I send an item as a gift?

Is an invoice and pricing included in the parcel?

Gifting & Gift Packaging

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How do I apply my student discount online?

Can I use my promotional code more than once?

Why doesn't my promotional code work?

Do you offer discounts for the NHS, Emergency Services or Armed Forces?

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What is the delivery time for embroidered products?Updated a year ago