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Katie Loxton

<p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(60, 60, 59); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We currently only ship to the UK. We have suspended accepting orders for EU and international delivery due to issues arising from Brexit. We are working hard to reinstate international shipping as soon as possible.&#xA0; <p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(60, 60, 59); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please&#xA0;<a href="https://katieloxton.com/request-support">contact us</a> if you require any further assistance&#xA0;

We currently only ship to the UK. We have suspended accepting orders for EU and international delivery due to issues arising from Brexit. We are working hard to reinstate international shipping as soon as possible. Please contact us if you require an

What countries do you deliver to?

Delivery & Returns

Delivery options

Where's my order?

How do I cancel my order?

Does my order need to be signed for?

How do I return items?

How long will my refund take?

What do I do if I have a faulty item?

What do I do if I have an issue with my order?

Can I personalise Katie Loxton items?

Where can I find product sizing?

Are your products leather?

Will you be restocking sold out items?

How much does embroidery cost?

What is the delivery time for embroidered products?

How many colour threads do you have?

Can I select numbers and symbols on my embroidery?

Can I return my embroidered bag?

What do I do if I have stained the embroidery on my product?

There is some bruising / indentation around the embroidery on my product, will this fade?

What is the letter height of embroidery?

Products & Personalisation

Gift bags and personalised gold foil bows

How do I add more bow bags to my order?

How do I add a gift message to my order?

How do I send an item as a gift?

Is an invoice and pricing included in the parcel?

Gifting & Gift Packaging

What payment types do you accept?

How do I apply my student discount online?

Can I use my promotional code more than once?

Why doesn't my promotional code work?

Do you offer discounts for the NHS, Emergency Services or Armed Forces?

Can I buy a gift card online?

Payments & Promos

What do I do if I have forgotten my password?

What do I do if I haven't received my order confirmation email?

Technical

Get in Touch

What countries do you deliver to?Updated 5 months ago