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Katie Loxton

<p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(60, 60, 59); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; text-align: start; background-color: rgb(255, 255, 255);">Our E-Gift Cards range from &#xA3;10 - &#xA3;200 and can be&#xA0;redeemed on all the goodies across our website, from our bestselling bags to home fragrances and waterproof jewellery, there&#x2019;s something for everyone to adore! Simply enter their email address, and we&#x2019;ll take care of the rest, delivering it directly to their inbox. Please ensure that all contact details are correct, as we are unable to change them once your order has been placed. E-Gift Cards are valid for 12 months from the time of purchase, are non-refundable, and cannot be exchanged for cash. See our T&amp;Cs for more information on Katie Loxton E-Gift Cards&#xA0;

Our E-Gift Cards range from £10 - £200 and can be redeemed on all the goodies across our website, from our bestselling bags to home fragrances and waterproof jewellery, there’s something for everyone to adore!Simply enter their email address, and we’

Can I buy a gift card online?

Payments & Promos

Where's my order?

What are your delivery options?

How do I cancel or amend my order?

Does my order need to be signed for?

How do I return items?

What do I do if I have an issue with my order?

How long will my refund take?

What do I do if I have a faulty item?

What countries do you deliver to?

Can I track the status of my order?

What happens if my order is delayed or lost during shipping?

What if I've received an incorrect or damaged product?

Have you received my return?

What is the delivery time for embroidered products?

Delivery & Returns

Can I personalise items?

Where can I find product sizing?

Are your products leather?

Do you restock sold out items?

How much does embroidery cost?

How many colour threads do you have?

Can I select numbers and symbols on my embroidery?

Can I return my embroidered bag?

What do I do if I have stained the embroidery on my product?

There is some bruising / indentation around the embroidery on my product, will this fade?

What is the letter height of embroidery?

Care instructions

What is the letter height of Monogram?

Products & Personalisation

Does my order come with a gift bag?

How do I add a gift message to my order?

How do I send an item as a gift?

Is pricing and an invoice included in the parcel?

Gifting & Gift Packaging

Why doesn't my promotional code work?

Can I use my promotional code more than once?

What payment types do you accept?

How do I apply my student discount online?

Do you offer Blue Light discount?

Do you offer Teachers discount?

How do I use my E-Gift card?

What do I do if I have forgotten my password?

What do I do if I haven't received my order confirmation email?

I'm having technical trouble with the website

How can I unsubscribe from your email list?

How do I place an order?

Technical

Will you have Black Friday promotions? When will they start?

Are you offering extended returns?

Black Friday Promo

Get in Touch

Can I buy a gift card online?Updated a month ago